Privacy Policy

Ann Whitaker Style
Last updated: 30 July 2026

Ann Whitaker Style ("we", "us", "our") respects your privacy and is committed to protecting the personal information of everyone who visits our website, books a service, or subscribes to our communications. This policy explains what information we collect, how we use it, and the choices you have.

This policy is written with reference to the Australian Privacy Principles under the Privacy Act 1988 (Cth) as a guide to best practice, even where the Act's small business exemption may otherwise apply to us.

1. WHO WE ARE

Ann Whitaker Style provides colour analysis, personal styling and image consulting services from our studio at 53 Wyndarra Street, Kenmore, Brisbane, and online via Zoom, to clients across Brisbane, the Gold Coast, the Sunshine Coast, and internationally.

Contact details:
- Email: [email protected]
- Phone: 0424 656 097
- Website: https://annwhitaker.com.au

2. INFORMATION WE COLLECT

We may collect the following personal information:

- Contact details — name, email address, phone number, postal address
- Booking and consultation details — appointment preferences, service selected, notes you provide about your styling needs or goals
- Payment information — processed securely through our payment provider; we do not store full card details ourselves
- Photos and colour analysis records — with your consent, images or notes taken during a consultation to record your colour palette and style recommendations
- Session recordings and transcripts — where a Zoom consultation is recorded and transcribed for our internal reference and to support your follow-up materials
- Website usage data — pages visited, general location, device and browser type, collected via cookies and analytics tools
- Marketing preferences — your subscription status and engagement with our emails and newsletters

3. HOW WE COLLECT INFORMATION

We collect personal information when you:

- Enquire about or book a service through our website or booking system
- Complete a form, quiz, or opt in to a lead magnet or newsletter
- Attend a consultation or workshop in person or via Zoom
- Communicate with us by email, phone, or social media
- Browse our website (via cookies and analytics)

4. HOW WE USE YOUR INFORMATION

We use your personal information to:

- Provide and personalise your colour analysis, styling, and consulting services
- Manage bookings, appointments, and follow-up communication
- Process payments and maintain business records
- Send newsletters, offers, and educational content, where you have opted in
- Improve our website, services, and client experience
- Comply with legal and accounting obligations

We do not sell your personal information to third parties.

5. THIRD-PARTY SERVICES WE USE

To run our business, we work with trusted third-party platforms that may process your information on our behalf, including:

- Booking and client management software (for scheduling and client records)
- Payment processing providers (to process consultation and product payments)
- Email marketing and CRM platforms (to manage newsletters and client communication)
- Video conferencing software (for online consultations)
- Website hosting and analytics providers (for website performance and visitor statistics)

Each of these providers has its own privacy practices, and we choose providers that maintain appropriate security standards.

6. COOKIES

Our website uses cookies to improve your browsing experience, understand how visitors use our site, and support advertising and analytics. You can control or disable cookies through your browser settings, though some site features may not work as intended if you do.

7. DATE STORAGE AND SECURITY

We store personal information using secure, password-protected systems and take reasonable steps to protect it from misuse, loss, unauthorised access, or disclosure. Session recordings, transcripts, and colour analysis records are stored securely and accessed only by Ann Whitaker Style for the purposes described in this policy.

8. DATA RETENTION

We retain personal information for as long as necessary to provide our services, meet legal and accounting obligations, and maintain a record of your colour and style profile for future consultations, unless you request earlier deletion.

9. YOUR RIGHTS

You have the right to:

- Ask what personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information, subject to our legal record-keeping obligations
- Unsubscribe from marketing emails at any time using the link in any newsletter
- Withdraw consent for photos or recordings to be used or retained

To exercise any of these rights, contact us at [email protected].

10. PHOTOS AND VIDEOS FOR MARKETING

Photos and videos may occasionally be taken during a consultation. These will only be used for marketing purposes where the client has given express written permission. At each consultation, you will be given the option to opt in or out of having your photos or videos used in this way, and you may change your preference at any time by contacting us.

11. CHILDREN'S PRIVACY

Our services are intended for adults. We do not knowingly collect personal information from children unless permission has been given by a parent or guardian.

12. CHANGES TO THIS POLICY

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new "last updated" date.

13. CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Ann Whitaker Style
53 Wyndarra Street, Kenmore, Brisbane QLD
[email protected]
0424 656 097